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Email : Email Autoresponders
Use email autoresponders to automatically follow-up with clients.

Video Transcript

Autoresponders allow you to instantly send an email to someone who leaves their email address on one of your Landing Pages. Autoresponders also allow you to set up a sequence of emails to send out to any segment of your database.

For example, you might have an Autoresponder Campaign for prospective clients. The purpose of this campaign is to get them to become clients. Then you might have a completely different Autoresponder Campaign for past clients. Its purpose is to follow up with them, continue to send them valuable information, and keep your name fresh in their minds.

To build an Autoresponder Email Campaign, first, write the email that will be included in this campaign. Once you have written your emails, then you're ready to build your Autoresponder Campaigns. Go to Settings, and then Autoresponders.

Let's start a new campaign. First we'll name it. Now we'll add the steps. We can schedule in days, weeks, months, or years. Then we select an email template. This dropdown box will list all of the email templates we have in our Email Template Library. We'll select the one we want to go out in this first step, then click Save, and then add as many steps as we want.

The Completion Assistant will run when people on this Autoresponder Campaign complete all of the steps. We can automatically start them on another campaign, add a note to the account, notify you by email, and more.

Once you have your Autoresponders built, you can use them in three different ways. The most common way, is when someone puts their email address on one of your Landing Pages, you can have the system start them out on one of your Autoresponder Campaigns. You can also manually add an individual contact to a campaign, like this.

The third way is to manually assign a group of contacts to a campaign. To do this we'll go to ClientTouch and select the group we want to use. Click here on Autoresponder Campaigns, choose the campaign we want to use, and click Apply. That's it.

A quick way to see the contacts that are on your Autoresponders is to go to Settings, and go to the Autoresponder List. Here we see how many people are currently on these Autoresponders, and here we see the number that have completed this Autoresponder. To see the contacts, just click on the number.

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