VoiceTouch: 24/7 Recorded Message System


VoiceTouch

Your 24/7 Recorded Message System


VoiceTouch is a phone-based marketing system also known as a "Free Recorded Message System."

With this tool, prospective customers will call your VoiceTouch line to get information FROM you or to leave their information FOR you, or both. The magic of a Free Recorded Message is that prospects feel comfortable and non-threatened calling a recorded message line where they might not call if they knew there was a chance they had to speak with a sales person.

While there are many Free Recorded Message systems available on the market, VoiceTouch is only one built right into AllClients. This allows for seamless sharing of client information. For example, when a lead calls your VoiceTouch line and then becomes a real prospect, that information is already in your AllClients database. Or when one of your current customers call your VoiceTouch line, AllClients will inform you that that caller is an existing customer.

VoiceTouch Highlights

  • Super affordable!
  • Dedicated local number
  • Built into AllClients
  • Easy message recording using a regular telephone
  • No busy signals
  • Working for you 24/7
  • Option to transfer to live person
  • Unlimited extensions
  • Sends you an email and/or text when someone leaves a message
  • Call forwarding
  • Detailed call reports
  • Pay as you go billing system
  • Set it up in 5 minutes

VoiceTouch Can...

  • Generate leads for your business
  • Give your customers, colleagues, family and friends information
  • Keep callers up to date with the latest information

Examples of How People Are Using VoiceTouch


Example 1: A single purpose hotline, offering a free report (or two)



You would advertise your VoiceTouch number, with no extensions, on Craigslist, or on signs, business cards, flyers, etc...

The Ad might look like this:

Free Reports: The Inside Scoop on Homes in Oakmont. Plus bonus report: 6 Home Selling Secrets Realtors Will Never Tell You.

Free Recorded Message: (555) 555-5555 24/7

Your Main Greeting on your VoiceTouch Line might sound like this:

"Thank you for calling the Oakmont Properties Message Line. We have a free report that will give you the inside scoop on all of the homes sold in Oakmont over the last 6 months. It includes asking price, selling price, days on the market and more. You will also get the free bonus report, entitled: 6 Home Selling Secrets Realtor’s Will Never Tell You.

To get your free copy of these reports, please leave your name and home address after the tone, and we'll send it to you today. Please speak slowly and clearly so there is no delay in getting this information mailed out to you. If you would prefer to have these reports emailed to you, let us know and leave your email address for a faster response. Thank you!"

Now press pound to leave your message.




Example 2: A multi-purpose hotline with extensions and live transfer



You might advertise your VoiceTouch number, like in the first Example, but have several different offers at different extensions. Or in our Real Estate example, you could use a house address number, extension 1332 for the property at 1332 Crestwood Drive, to describe the specific features of that home.

In this example, your Main Greeting on your VoiceTouch Line might sound like this:

"Thank you for calling the Oakmont Properties Hotline. At any time you can press zero to be transferred to a live person, press pound to leave a message, or press star to get back to this main greeting. Please enter your extension, now."




Example 3: Run completely different businesses, or have completely unrelated information all coming from your single VoiceTouch number.



Let’s say you and your spouse own a Widget business, plus one of you coach Little League and the other has a scrapbooking club. You could use your VoiceTouch number for all of the above!

You could create 100 extensions, say extensions 1-100, for your Widget company. Each extension would describe a different type of Widget and you would tell your callers which extension to press for each unique Widget on your website.

Then you would give your Little League parents the same number and tell them to go to "Extension 250" any day of the week to hear updated practice times and upcoming game times and locations.

Then you would tell the scrapbooking folks to call and hit "Extension 777" to hear when the next club meeting was, and what to bring.

Your Main Greeting on your VoiceTouch Line would be rather generic and might sound like this:

"Thanks for calling. At any time you can press pound to leave a message, or press star to get back to this main greeting. Please enter your extension, now."



Steps To Get Started


  1. In the VoiceTouch area, go to Settings and set up your Twillio account.
  2. Click the Greeting tab and record your Main Greeting here.
  3. Go to the Extensions tab and add your extensions there.
  4. Configure your Call Forwarding and Notifications options.
  5. Put your VoiceTouch number everywhere:
    • Your Business Card
    • Signs
    • Flyers
    • Craigslist
    • Newspaper
    • Adversising
    • Invoices
    • Websites
    • Landing Pages
    • Blogs
    • Emails
    • etc...


One more thing...

In your main greeting, always tell your callers how to use the system.

"At any time you can press pound to leave a message, or press star to get back to this main greeting. Please enter your extension, now."
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