A: Yes, you can have multiple people logged into your account and all working in the same database at the same time with no problem. There is no extra charge to do this. Also, the multiple users can be in the same location or in different locations, it will not matter to the system.

Here’s the catch: Every user will log in with the same user name and password. This means that every user will be "equal" in their access to the features and functions in the system:

All users can add, edit and delete contacts
All users can send emails
All users will have access to all contacts
All users will have access to the credit card information for the account owner
All users can delete all contacts (and we cannot recover them for you)
All users can close the account


There is no distinction that Sally added this account, John deleted that account, and Linda added this note. As far as the system is considered, you are all the same person.

While this is a great feature and won’t cost you an extra dime, we suggest you use it with caution and only share your login and password with those people you trust 100%.

There is also a Team function that allows you to have multiple databases for multiple team members and then a team leader who has access to all accounts. There are additional charged for this functionality. Please watch the Teams Management video for more information about this feature.

A: Here at AllClients, we believe in real customer service. You will enjoy the convenience and peace of mind knowing that help is just a chat, an email or a phone call away.

Sending an email to cases@allclients.com will get your fastest response as that email account is monitored 24/7.

A: No! NEVER! As a customer of AllClients, all of your client data and your personal information (including your e-mail address) is private and will never be sold, rented, shared, reviewed, loaned, or in any way used by anyone but you. For additional security, please do not share your login information with anyone.

A: Your client information is 100% yours. No one else can see it, or use it. And when you leave, you take your data with you.

A: We use industry standard SSL encryption at the same level (128 bits) as online banks and financial institutions. (Look for the lock in your address bar). We make all reasonable efforts to secure and safeguard your data.

A: Nobody can promise 100% uptime, but we make every reasonable effort to ensure the highest possible availability. We only use the highest quality service providers and any scheduled downtime is late at night or on the weekends.

A: Upon expiration of your free trial, your data will be stored for another 30 days (in case you change your mind) and then on the 46th day after your trial started, all of your data will be deleted. There will be no way to retrieve your data once it is purged from our system.

A: We do a daily back-up that will help us recover your data if there is a catastrophic problem with the servers (unlikely).

A: Do we EVER update it? How about Constantly! Our members are currently using the live version of AllClients while we are creating and testing the next version. We are always looking for ways to make the product better and get all of our enhancement ideas from current customers.

A: AllClients was built from the ground up from suggestions and feedback from people like you. We welcome and encourage your ideas and feedback. Send your thoughts to cases@allclients.com.

A: We have priced AllClients fairly so we can provide an excellent product that continues to grow and evolve with the market. You can earn a discount by referring a friend to us through our Refer-A-Friend program. You can also receive a price break by purchasing an annual subscription rather than paying month to month.

A: Visa, MasterCard, Discover, American Express.

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